Samsung Unlocking Instructions

For latest Samsung Models

  • Switch ON your phone with a non accepted GSM SIM Card
  • Your phone will ask for a Unlock Code or Password
  • Enter the Unlock Code sent to you

If your phone doesn’t ask for a unlock code then Type #0111*CODE#

Handset Freezes while unlocking

Reasons for “Phone Freeze”

  • Inputting the unfreeze code rather than the unlock code into your handset
  • Following the incorrect input procedure for your handset
  • Handset automatically displays “Phone Freeze” when an unaccepted SIM card is inserted into the handset, however when the accepted SIM card is inserted, the handset works fine

If your handset freezes for whatever reason and displays the Phone Freeze or Return for Service message then you will need to use the Unfreeze/Defreeze code that was sent along with unlock code.

Unlocking the phone when in “Phone Freeze” mode

For non-touch devices with physical Keypads

  • Switch ON your phone with a non accepted GSM SIM Card
  • Enter the unfreeze code and Press OK(either the left soft key, or in the middle of the touch-field)
  • Your handset may or may not display an Unfreeze message
  • Now enter your unlock code and you’re done!

For touch devices without physical Keypads

  • Switch ON your phone with the Original SIM card
  • Type #7465625*638*UNFREEZE CODE
  • Your handset may display Phone Unfrozen message
  • Restart your phone with a non accepted GSM SIM Card
  • Type #7465625*638*CODE# and your phone will get unlocked

For any Samsung handset

  • Switch ON your phone with a non accepted GSM SIM Card
  • Enter the Unfreeze Code
  • Press OK
  • Enter the Unlock Code and your phone will get unlocked

Samsung Galaxy S4 (Troubleshoot)

If you have a problem entering unlock code and/or if the code is not accepted on Samsung Galaxy S4, then please follow the below instructions

  • Make sure your phone asks for a Unlock Code when you insert a different SIM card
  • Go to the Dial pad and dial *#0011#
  • Press MENU button (bottom Left button) and press BACK on the menu that appears, Nothing will happen do not worry please move to the next step
  • Press MENU button again and then select Key Input
  • When the Key input box appears please input the number “1” and press OK
  • After sometime a Service Menu will be displayed
  • Go to Debuggin Screen > Phone Control > Network Lock
  • Now you will see 3 options within Network Lock setting
  • Select the 1st option ie. Perso Sha256 INFO, the screen will change slightly
  • Tap the MENU button then when the menu pops up, carefully tap BACK to return to the previous screen
  • Next select the 2n option ie. Perso Sha256 ON, the screen will change again to a one line message


If you see two lines with a “NOT_CHANGE” follow the below procedure to fix it

  • Tap MENU go back and select the 3rd options ie. Perso SHA256 OFF
  • You will see TWO lines, please click the very first one which says MENU NOT EXIST
  • Select MENU and go back a page
  • Select Perso SHA256 info (MAKE SURE IT SAYS ENABLED_FLAG … [0]
  • Select MENU and go back
  • IMMEDIATELY ON THAT PAGE WITH THE ENABLED_FLAG[0] Restart the phone on the screen by holding the power button and click RESTART
  • When the phone prompts for the unlock code simply enter the unlock code provided to you
  • Your phone is now permanently unlocked!

CODE = 8 Digit Unlock Code received in your email